Iron Roads App Store support

If you encounter a problem with Iron Roads, please get in touch so we can get a fix out as soon as possible. The best contact is contact Duncan either on Discord, or by email duncan@cowleyforniastudios.com.

When reporting problems it is often helpful for us to see:

  • A screenshot of the issue
  • Savegames
  • The internal log, which is very helpful when debugging

These all help us reproduce the issue here so we can fix it. If you are happy to send us your savegames and log, please follow these steps:

  • macOS users Open Finder, then under the Go menu, click Go to Folder..., type in ~/Containers/com.cowleyforniastudios.ironroads.ios/Data/Documents/Iron Roads and click Go
  • iPad/iPhone users Open the Files app that came with iOS and navigate to the On my iPad/On my iPhone section. Inside that you should be able to see the Iron Roads folder

Typically there would be a number of save files, a preference file, and potentially some crash reports. In any case the best thing to do is to zip them all and send it to us so we can take a look. You can either DM the zip to Duncan on Discord, or email it to duncan@cowleyforniastudios.com.